How we work
Each account team is led by Greg Graze.
We work on both projects and ongoing programs. Projects are usually billed on the basis of an agreed upon project fee. Ongoing programs are billed as a monthly retainer plus expenses based on a 12-month plan.
We generally don’t bill on an hourly basis because we feel hourly billing is difficult to administer and more often than not rewards inefficient firms and penalizes the efficient ones.
Our standard agreement includes a cancellation clause, with notice.